How We Rate Providers
We break down service quality across cleanliness, punctuality, and overall satisfaction to help you choose with complete confidence.
Core Rating Pillars
Immaculate Cleanliness
Our highest-weighted metric. Evaluators look for attention to detail in high-traffic areas, spotless surfaces, and proper sanitation techniques using safe products.
On-Time Punctuality
We rigorously track arrival times and schedule adherence. Consistency and reliability are non-negotiable for a top rating.
Customer Satisfaction
Post-service surveys capture the overall human experience, tracking friendliness, communication, and professionalism.
The Verification Timeline
Service Execution
A verified customer books and receives the cleaning service at their specified residential or commercial property.
Post-Service Survey
Within 24 hours, the customer submits a detailed scorecard grading the provider across our core metrics.
Score Aggregation
Our algorithm processes the data, discarding anomalies, to update the provider's public rating profile.
Questions about our rating system?
Reach out to our auditing team directly.
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