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Terms and Conditions

Please read these terms carefully before using the RateMyClean platform to compare, rate, or request cleaning services.

Last Updated: January 1, 2026

Section 1

1. Acceptance of Terms

By accessing and using RateMyClean ("the Platform"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please refrain from using our comparison tools, reading our reviews, or submitting service requests through our platform.

Section 2

2. Use of Our Platform

RateMyClean provides a centralized database for consumers to compare cleaning services, read user-submitted reviews, and generate leads for professional cleaning companies. You agree to use the platform solely for lawful purposes. You are strictly prohibited from:

  • Submitting fraudulent, biased, or compensated reviews.
  • Attempting to manipulate the rating systems or service comparison metrics.
  • Scraping or harvesting data from the RateMyClean directory without our explicit written permission.
Section 3

3. Ratings & Reviews Guidelines

We rely on honest, transparent customer feedback to maintain the integrity of our comparison tables and star ratings. By submitting a review, you grant RateMyClean a non-exclusive, royalty-free license to publish, edit, or remove the content at our discretion.

Reviews must reflect genuine customer experiences. We reserve the right to remove any review that contains hate speech, personal attacks, or promotional spam.

Section 4

4. Third-Party Service Providers

RateMyClean is a review and lead generation platform. We do not employ cleaning staff, nor do we directly provide cleaning services. When you use our contact forms to request a service (such as specifying a Cleaning Type, Property Type, or Preferred Date), your request may be forwarded to independent cleaning companies.

We are not responsible for the performance, quality, or actions of any third-party cleaning service you hire based on our ratings or referrals. Any dispute regarding cleaning services must be resolved directly with the service provider.

Section 5

5. Disclaimers & Limitation of Liability

The information provided on RateMyClean is for general informational purposes only. While we strive to keep our comparison charts and service data accurate and up-to-date, we make no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the website.

In no event will RateMyClean be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, arising out of or in connection with the use of this website.

Section 6

6. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, or if you need to report a violation, please contact our legal team:

  • info@ratemyclean.com
  • +1 (415) 872-9304
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